On behalf of our client a microcredit/microfinance we are
looking to
hire an Operation Managers. The ideal candidate will have an ability to
manage and maintain a high performing team and culture. The
candidate should have a track record of managing sales performance
within a microcredit or microfinance set up. You will be responsible for
managing daily branch operations, ensuring a high standard of
customer service delivery and management of all staff at the branch to
ensure optimum productivity.
Responsibilities:
- ✓ Carrying out opening duties by, heading team briefs and
assigning employee their tasks for the day.
- ✓ Supervising and manage staff at the branch level and ensure
their performance targets are met.
- ✓ Managing office operations such as rent payments, permits,
petty cash and any other payment.
- ✓ Training and coach new staff so that they understand company
products and services
- ✓ Overseeing and monitor the performance of staff portfolios.
- ✓ Analyzing the market and advise on risks and how to mitigate
them.
- ✓ Assessing local market conditions and identify current and
prospective opportunities.
- ✓ Ensuring branch goals and targets are met.
- ✓ Market the branch within the community to attract business.
- ✓ Carry out closing duties by reconciling daily collections,
disbursements and ensuring they are captured correctly on the
system.
- ✓ Travel across the area for business development
Requirements:
- ✓ Bachelor’s degree in business administration or any other
business- related course.
- ✓ Minimum of 3 years of experience in leadership specifically
from a microfinance/microcredit Industry a MUST.
- ✓ Ability to manage multiple sales team and deliver results.
- ✓ Ability to work under pressure.
- ✓ Strong leadership skills.
- ✓ Proactive and good listener.
- ✓ Great English written and verbal communication skills.
- ✓ Good performance management skills.
- ✓ Superior organizational and time management skills.
- ✓ High Computer skills.
- ✓ Good track records of delivering sales targets.
+2547 98 431 116