Intern Debt Collection - Human Capital Outsourcing Limited
Posted on: April 16, 2026

Are you passionate about ensuring financial sustainability while empowering off-grid communities through clean energy? Our client a solar energy company is seeking a Debt Collections intern to join their dynamic team and play a key role in driving successful credit recovery for their PAYGO solar systems.

Responsibilities:
  • Monitor and manage a portfolio of delinquent accounts to ensure timely recovery of overdue payments.   
  • Plan and execute effective recovery strategies aligned with Company’s PAYGO credit policy.   
  • Negotiate payment plans, payoff deadlines, and settlements with clients.   
  • Address and resolve customer queries, complaints, and disputes in a professional manner.   
  • Liaise with sales and technical teams to address account-related concerns and escalate unresolved technical issues.   
  • Recommend repossession of Company’s systems in cases of default where all recovery avenues have been exhausted.   
  • Identify and report bad debts, deceased, or incapacitated customers to the Finance Manager for further action.   
  • Track daily collection performance and prepare monthly portfolio performance reports.   
  • Ensure accurate documentation and timely updates of customer payment status.   
  • Support the achievement of monthly collection targets as assigned by the supervisor.
Requirements:
  • Diploma or bachelor’s degree in finance, Credit Management, Business Administration, or related business field.   
  • Proficiency in MS Office Suite, particularly Excel, and experience with   
  • Strong understanding of mobile money platforms and PAYGO repayment models is a plus.   
  • Excellent negotiation and interpersonal skills.   
  • High emotional intelligence and professionalism when dealing with clients.   
  • Strong problem-solving and decision-making abilities.   
  • Ability to work independently and meet set targets under minimal supervision.   
  • Detail-oriented, with excellent record-keeping and reporting skills.   
  • Team player with a proactive and resilient attitude.

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