On behalf of our client a microcredit/microfinance we are looking to
hire an Operation Managers. The ideal candidate will have an ability to
manage and maintain a high performing team and culture. The
candidate should have a track record of managing sales performance
within a microcredit or microfinance set up. He/she will be responsible
for managing daily branch operations, ensuring a high standard of
customer service delivery and management of all staff at the branch to
ensure optimum productivity
Responsibilities:
Carrying out opening duties by, heading team briefs and assigning
employee their tasks for the day
Supervising and manage staff at the branch level and ensure their
performance targets are met
Managing office operations such as rent payments, permits, petty
cash and any other payment.
Training and coach new staff so that they understand company
products and services
Overseeing and monitor the performance of staff portfolios
Analyzing the market and advise on risks and how to mitigate them
Assessing local market conditions and identify current and
prospective opportunities
Ensuring branch goals and targets are met
Market the branch within the community to attract business
Carry out closing duties by reconciling daily collections,
disbursements and ensuring they are captured correctly on the
system
Travel across the area for business development
Requirements:
Bachelor’s degree in business administration or any other business-
related course
Minimum of 3 years of experience in leadership specifically from a
microfinance/microcredit Industry
Ability to manage multiple sales team and deliver results.
Ability to work under pressure
Strong leadership skills
Proactive and good listener
Great English written and verbal communication skills
Good performance management skills
Superior organizational and time management skills
High Computer skills
Good track records of delivering sales targets
+2547 98 431 116