On behalf of our client a microcredit/microfinance we are looking to
hire an Operation Managers. The ideal candidate will have an ability to
manage and maintain a high performing team and culture. The
candidate should have a track record of managing sales performance
within a microcredit or microfinance set up. He/she will be responsible
for managing daily branch operations, ensuring a high standard of
customer service delivery and management of all staff at the branch to
ensure optimum productivity
Responsibilities:
• Carrying out opening duties by, heading team briefs and
assigning employee their tasks for the day Supervising and manage
staff at the branch level and ensure their performance targets are
met
• Managing office operations such as rent payments, permits,
petty cash and any other payment.
• Training and coach new staff so that they understand company
products and services
• Overseeing and monitor the performance of staff portfolios
• Analyzing the market and advise on risks and how to mitigate
them
• Assessing local market conditions and identify current and
prospective opportunities
• Ensuring branch goals and targets are met
• Market the branch within the community to attract business
• Carry out closing duties by reconciling daily collections,
disbursements and ensuring they are captured correctly on the
system
• Travel across the area for business development
Requirements:
• Bachelor’s degree in business administration or any other
business-related course
• Minimum of 3 years of experience in leadership specifically
from a microfinance/microcredit Industry
• Ability to manage multiple sales team and deliver results.
• Ability to work under pressure
• Strong leadership skills
• Proactive and good listener
• Great English written and verbal communication skills
• Good performance management skills
• Superior organizational and time management skills
• High Computer skills
• Good track records of delivering sales targets
+2547 98 431 116