Responsibilities:
• Identifying both prospective and existing clients needs then match them with the solutions we provide to grow the business • New client’s acquisition • Properly educating the clients on our product terms and conditions • Ensuring that loans sizes and terms are geared towards the borrower’s present repayment capability • Analyzing business activities to identify and avoid funding high risk ones • Analyzing seasons with difficulties in loan repayment and taking steps to minimize risk exposure • Build a good self and company reputation to grow customer loyalty • Always ensuring you have polished first contacts/impressions with clients • Being respectful and diligent when dealing with people • Being effective in handling customer complains