On behalf of our clients a microcredit/microfinance we are looking to
hire a Relationship Officers. The ideal candidate will have an ability to
manage and maintain a high performing portfolio. The candidate
should have a track record of high sales performance within a
microcredit or microfinance set up. You will be responsible for
managing sales and marketing, ensuring a high standard of customer
service to ensure optimum productivity.
Responsibilities:
- ✓ Identifying both prospective and existing clients needs then
match them with the solutions we provide to grow the business
- ✓ New client’s acquisition
- ✓ Properly educating the clients on our product terms and
conditions
- ✓ Ensuring that loans sizes and terms are geared towards the
borrower’s present repayment capability
- ✓ Analyzing business activities to identify and avoid funding high
risk ones
- ✓ Analyzing seasons with difficulties in loan repayment and
taking steps to minimize risk exposure
- ✓ Build a good self and company reputation to grow customer
loyalty
- ✓ Always ensuring you have polished first contacts/impressions
with clients
- ✓ Being respectful and diligent when dealing with people
- ✓ Being effective in handling customer complains
Requirements:
- ✓ Bachelor’s degree in Sales & Marketing or any other business-
related course
- ✓ MUST have a minimum of 3 years of experience as a loan
officer or relationship officer in a microfinance/microcredit Industry
- ✓ Ability to deal with diverse public and deliver results.
- ✓ Ability to work under pressure
- ✓ Strong Negotiation skills
- ✓ Proactive and good listener
- ✓ Great English written and verbal communication skills
- ✓ Good performance track record
- ✓ Superior organizational and time management skills
- ✓ High customer service skills
- ✓ Good track records of delivering sales targets
Job Location
+2547 98 431 116