Relationship Officer-Loan Officer - Human Capital Outsourcing Limited
Posted on: September 18, 2024

On behalf of our clients a microcredit/microfinance we are looking to hire a Relationship Officers. The ideal candidate will have an ability to manage and maintain a high performing portfolio. The candidate should have a track record of high sales performance within a microcredit or microfinance set up. You will be responsible for managing sales and marketing, ensuring a high standard of customer service to ensure optimum productivity.

Responsibilities:
• Identifying both prospective and existing clients needs then match them with the solutions we provide to grow the business • New client’s acquisition • Properly educating the clients on our product terms and conditions • Ensuring that loans sizes and terms are geared towards the borrower’s present repayment capability • Analyzing business activities to identify and avoid funding high risk ones • Analyzing seasons with difficulties in loan repayment and taking steps to minimize risk exposure • Build a good self and company reputation to grow customer loyalty • Always ensuring you have polished first contacts/impressions with clients • Being respectful and diligent when dealing with people • Being effective in handling customer complains
Requirements:
• Bachelor’s degree in Sales & Marketing or any other business- related course • MUST have a minimum of 3 years of experience as a loan officer or relationship officer in a microfinance/microcredit Industry • Ability to deal with diverse public and deliver results. • Ability to work under pressure • Strong Negotiation skills • Proactive and good listener • Great English written and verbal communication skills • Good performance track record • Superior organizational and time management skills • High customer service skills • Good track records of delivering sales targets


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