On behalf of our clients a microcredit/microfinance we are looking to
hire a Relationship Officers. The ideal candidate will have an ability to
manage and maintain a high performing portfolio. The candidate
should have a track record of high sales performance within a
microcredit or microfinance set up. You will be responsible for
managing sales and marketing, ensuring a high standard of customer
service to ensure optimum productivity.
Responsibilities:
• Identifying both prospective and existing clients needs then
match them with the solutions we provide to grow the business
• New client’s acquisition
• Properly educating the clients on our product terms and
conditions
• Ensuring that loans sizes and terms are geared towards the
borrower’s present repayment capability
• Analyzing business activities to identify and avoid funding high
risk ones
• Analyzing seasons with difficulties in loan repayment and
taking steps to minimize risk exposure
• Build a good self and company reputation to grow customer
loyalty
• Always ensuring you have polished first contacts/impressions
with clients
• Being respectful and diligent when dealing with people
• Being effective in handling customer complains
Requirements:
• Bachelor’s degree in Sales & Marketing or any other business-
related course
• MUST have a minimum of 3 years of experience as a loan
officer or relationship officer in a microfinance/microcredit Industry
• Ability to deal with diverse public and deliver results.
• Ability to work under pressure
• Strong Negotiation skills
• Proactive and good listener
• Great English written and verbal communication skills
• Good performance track record
• Superior organizational and time management skills
• High customer service skills
• Good track records of delivering sales targets
+2547 98 431 116